Privacy Policy
Last updated: January 23, 2026
Introduction
HIPAA Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance management platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Organization details (name, address, EIN)
- Account credentials
- Payment information
- Compliance documentation and evidence
Automatically Collected Information
When you access our platform, we automatically collect:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and assessments
- Access controls and authentication measures
- Employee training on data protection
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Compliance documentation is retained for a minimum of 7 years in accordance with HIPAA requirements.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Export your compliance data
- Withdraw consent at any time
Third-Party Services
We use trusted third-party services for payment processing (Stripe), analytics, and infrastructure. These providers are contractually bound to protect your information and use it only for specified purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@hipaahub.com